Last updated: May 2025
Please read these Terms and Conditions carefully before using our platform. These terms govern your access to and use of the services offered by us.
1. Acceptance of Terms
By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms stated here, please do not use our services.
2. Use of the Platform
You may use our platform solely for lawful purposes and in accordance with these Terms. You agree not to use the platform in any way that violates applicable local, national, or international laws or regulations.
3. Account Registration
To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Orders and Payments
All orders placed through the platform are subject to availability and confirmation. We reserve the right to cancel or refuse any order at our discretion. Payment must be made in full at the time of placing an order.
5. Delivery
We aim to deliver your orders within the estimated time shown at checkout. Delivery times may vary due to factors beyond our control. We are not liable for delays caused by third-party delivery partners or unforeseen circumstances.
6. Returns and Refunds
Our return and refund policy is governed by the specific terms of each store. In general, perishable goods are not eligible for return. For eligible products, refund requests must be raised within 24 hours of delivery.
7. Intellectual Property
All content on this platform, including text, graphics, logos, and images, is the property of the platform or its content suppliers and is protected by applicable intellectual property laws.
8. Privacy Policy
Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
9. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the platform.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the platform after changes constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.
12. Contact Us
If you have any questions about these Terms, please contact us via the Help & Support section in the app.